MOCI fines car agencies over spare parts provision violations

MOCI fines car agencies over spare parts provision violations

The Ministry of Commerce and Industry (MOCI) announced Tuesday the issuance of 30 violation fines committed by a number of car agencies across the country over their failure to provide spare parts for consumers within the specified time period, in violation of Article No. 16 of Law No. 8 of 2008 regarding Consumer Protection.
The violations were referred to security authorities to complete the necessary legal procedures in this regard.
In a statement, the MOCI confirmed that this measure is part of the intensive periodic campaigns conducted by its inspectors on car agencies, to evaluate their commitment and adherence to guarantee spare parts, especially after complaints received by MOCI.
MOCI will firmly face any negligence in carrying out obligations stipulated by Law No. 8 of 2008, regarding the protection of consumers, and its executive regulations, the statement read.
It also added it would intensify its inspection campaigns to control violations and refer violators of the law and ministerial decisions to the competent authorities, urging all citizens and residents to report any violations or abuses, via the call center (16001), and MOCI accounts on social media.

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