Much like Consumer Reports rates cars, trucks, and SUVs in various categories, it also rates brands and dealerships. These brands offer the best dealership experience based on courtesy, timeliness, quality, and repair price. You might not be surprised that a few luxury brands made it into the top five, starting with Lexus.
Lexus was the top brand that offers the best dealership experience, followed by Volvo
Regarding the overall score, Consumer Reports put the Lexus brand first out of 40. Consumer Reports used ratings